Kupoon.com

The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa resort in Tambun, 15 minutes from the city of Ipoh. The 5 star resort situated on a 16.59 acre valley fringing a cluster of towering limestone hills and features an amalgamation of natural caves, pristine jungle, waterfalls and geothermal hot springs. Combined, it is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences, unequalled hospitality and distinctive Asian grace. The Banjaran Hotsprings Retreat is a group of Sunway International Hotels & Resorts.

Jr. Butler (Front Office)
(Perak - Ipoh)

Responsibilities:

- Maintains use of proper telephone etiquette, greetings, standard answer time and pleasantries
- Ensure guests are met with a warm smile with appropriate greetings and addressed by name.
- Performs check in and check out for all Villa guests and ensuring Villas are pre assigned prior to guests arrival, based on guests requirements.
- Anticipate guest needs by ensuring that repeat guests’ requirements are met based on information obtained from Guest Profiles.
- Obtain necessary and valuable information such as guest’s preferences likes and dislikes and ensures data is updated accurately, throughout the guest stay

Requirements:

- Minimum SPM
- Those with Hospitality industry courses in from a recognised institution will be an added benefit.
- Exposure in Front Desk, Food and Beverage and Housekeeping tasks is an added advantage.
- Proficiency in Opera and Micros.
- Energetic, vibrant and physically fit.
- Team Player
- Customer orientated
- Independent and disciplined.
- Good personality, courteous with a positive attitude
- Meticulous grooming

Interested candidates can send a full detailed resume with a photo (n.r) to

The Human Resources Department
The Banjaran Hotsprings Retreat,
No.1, Psrn Lagun Sunway 3,
31150, Ipoh, Perak.

or

email to : hr.kl@thebanjaran.com
contact 05-2107780 or fax 05-2107778