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The Pantai Hospital Kuala Lumpur has and always will be at the forefront in delivering quality healthcare and we will continue to deliver the one quality our patients value most - we care. We call it - “Caring from the Heart”. Join us. Today.

Assistant Manager, Customer Service & Public Relations

Responsibilities:

- To attend to customer / patient grievances tactfully and professionally via the telephone, face to face, email or mail correspondence
- To provide a high standard of service and support to all customers/patients
- To adhere the protocol on visits of VIPs, Royalty, Ministers, Ambassadors, Head of States
- To maintain good communication links with all hospital’s consultants and staffs
- To provide accurate, efficient and quality service that exceeds our customers/patients expectations

Requirements:

- Diploma/Degree holder with a minimum of 3 years working experience in customer service or front office in a service oriented organization
- Able to work independently, with minimal supervision
- Possess strong interpersonal and communication skills, with excellent command of English and Bahasa Malaysia both spoken and written

Applicants should forward via e-mail, a detailed resume stating qualifications, expected salary, contact telephone number and a recent passport-sized photograph to the following address by or before 16 September 2010

Human Resources Department
Pantai Hospital Kuala Lumpur
3rd Floor, Block B
No. 8, Jalan Bukit Pantai
59100 Kuala Lumpur

Only shortlisted candidates will be notified.