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It takes a special kind of person to work at Shangri-La;
someone with an eye for detail and the skills to perform;
someone with an attitude to deliver and a passion to delight.
Are you Shangri-La?

RESERVATIONS AGENT
(Kuala Lumpur)

Responsibilities:

- To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by Management.

Requirements:

- Preferably with similar work experience in a hotel industry.
- Good command of spoken and written English.
- Well versed in all reservations handling and process.
- Able to provide prompt, courteous and efficient service.
- Good upselling skills in order to maximise occupancy and revenues.
- Organised person and pleasant personality.

CHIEF STEWARD
(Kuala Lumpur)

Responsibilities:

- Responsible for the effective and efficient operation of the Stewarding Department including supervision of cleaning processes, stock control and maintenance of health, safety and hygiene in all F&B areas.

Requirements:

- At least 5 years working experience in 4 or 5-star hotel.
- Familiar with stewarding operations, sound knowledge in HACCP and SFSMS.
- Strong leadership skills, able to work under pressure.
- Good command of English and Bahasa Malaysia.

APPLICATION
If you are interested in the above position please apply in writing, enclosing CV to:

Director of Human Resources
Shangri-la Hotel Kuala Lumpur,
11 Jalan Sultan Ismail, 50250 Kuala Lumpur.

Tel: 03 – 2074 3907
Fax: 03 – 2074 3553

Email: recruitment.slkl@shangri-la.com